ClientAyda Privacy Policy

Last updated: 2 October 2026

Who we are

ClientAyda is run by ClientAyda Technologies Ltd.

ClientAyda is a WhatsApp-based tool that helps small service businesses keep track of their clients, bookings and follow-ups. This policy explains what we store and why.

Who this covers

Business owners who message ClientAyda on WhatsApp ("you"), and the clients whose details they choose to record.

What we collect

• Your WhatsApp phone number and WhatsApp profile name, which identify your account.
• The messages, button taps and form entries you send to ClientAyda.
• Client details you record: names, optional phone numbers, services, appointment dates and times, notes, and the history of your follow-ups.

ClientAyda never messages your clients. All messages go only to you.

How we use it

Only to provide the service: saving your records, showing you client history, flagging booking clashes, and sending you follow-up reminders. We do not sell data or use it for advertising.

Service providers

We rely on: Meta (WhatsApp Business Platform) to send and receive messages; Supabase to store data; Render to host the application; and, when you type a note we can't read on our own, OpenRouter and Anthropic (Claude) to turn it into a structured record. Each processes data only to provide its service to us.

Usage statistics

We count how ClientAyda is used (for example how many bookings are logged, or how often the morning check-in is opened) to improve it. These statistics never include your messages or your clients' details.

Retention and deletion

We keep your records while you use ClientAyda. To have your account and all the records you've created deleted, send the message delete my data to the ClientAyda WhatsApp number, and we will remove them within 30 days.

Security

Data is encrypted in transit and stored in access-controlled databases. Only the ClientAyda operator can access it.

Changes

If this policy changes, we'll update the date above.